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Generative AI

The U.S. Department of Transportation: Strengthening the safety and reliability of our nation’s transportation systems

AI and innovation as an engine for the workforce

The U.S. government is rapidly transforming how it operates, driven by the need for greater efficiency, enhanced security, and the powerful integration of artificial intelligence (AI) into public service delivery. The U.S. Department of Transportation (DOT) recently achieved a significant milestone that exemplifies this commitment to modernization: becoming the first cabinet-level agency to fully transition its workforce away from legacy providers to Google Workspace with Gemini, using the General Services Administration (GSA) OneGov Strategy.

More than 50,000 DOT employees, including those from all transportation modes – ranging from the Federal Aviation Administration (FAA) to the National Highway Traffic Safety Administration (NHTSA) – will be able to take advantage of Workspace’s modern suite of cloud-based productivity and collaboration tools, including apps like Gmail, Docs, Drive, and Meet to help employees securely connect, create, and collaborate.

Twenty-two days. That’s what it took for us to create a production environment with Google Workspace. This transition has enabled our staff to work smarter and faster, ultimately strengthening the safety and reliability of our nation’s transportation systems.

Pavan Pidugu,

Chief Digital and Information Officer, U.S. Department of Transportation

In less than six months, the agency migrated more than one billion emails. This transition to Workspace has enabled staff to work smarter and faster, ultimately strengthening the safety and reliability of our nation’s transportation systems.

Employees across the DOT workforce are now equipped with our most intelligent AI models with Gemini, as well as powerful tools like NotebookLM, integrated seamlessly into their daily workflows.

For example, employees can now leverage NotebookLM to rapidly synthesize complex research for executive briefings, while Gemini streamlines contracting and communications. And, with the addition of Chrome Enterprise Premium, the agency gains long-awaited BYOD (Bring Your Own Device) capabilities, offering employees the flexibility to securely use any mobile or PC device they choose in the workplace. With AI integrated across Google Workspace, all staff can work smarter and faster, directly strengthening the safety and reliability of our nation’s transportation systems.

Enhancing the standard for trust and resilience

Security and compliance are paramount to DOT’s mission. The DOT has provided a successful model for how to achieve maximum security standards without compromising capability. By choosing a unified, cloud-native platform – including Workspace Enterprise Plus complemented by Assured Controls Plus for 100% U.S.-based support – the DOT is able to reinforce its cybersecurity posture against modern threats. As Google Workspace, Gemini in Workspace apps and the Gemini app are FedRAMP High authorized, we meet the government's most rigorous security standards—empowering agencies like the DOT to adopt cutting-edge generative AI without compromising on data sovereignty.